LUUTLOO INFORMATION
Returns & Refunds
Draft policy. The store owner must review and complete this information before checkout can be enabled.
MERCHANT ACTION REQUIRED BEFORE ACCEPTING ORDERS.
Set a clear return window, eligibility criteria, non-returnable items where lawful, damaged/incorrect item reporting procedure, refund processing times, refund method, reverse pickup charges and a contact point.
Do not publish guarantees or exclusions inconsistent with applicable consumer rights.
Set a clear return window, eligibility criteria, non-returnable items where lawful, damaged/incorrect item reporting procedure, refund processing times, refund method, reverse pickup charges and a contact point.
Do not publish guarantees or exclusions inconsistent with applicable consumer rights.
Last updated: 13 Nov 2026